Gift Card FAQ
A: Please print out the gift card image and the receipt, enter the recipient’s name and attach the receipt to it. The recipient must mention the gift card number at the time of the appointment. The receipt must be presented at the time of the appointment as a confirmation of the certificate. The payee maybe contacted at the time of appointment to confirm the recipient.
A: Absolutely, Gift Cards and certificates can be by picked up by appointment only. Please call or text 613-761-8704 to make arrangements.
A: Gift certificates and Gift cards can be used towards any Nakota MediSpa services and products only. They are non-refundable and/or non-redeemable for cash.
A: When you order on line, your credit card will be charged after thecompletion of payment via PayPal. In person, your credit card will be charged at the time of signature. If payment is taken over the phone with a credit card (solely based on the discretion of Nakota MediSpa), there will be a 10% surcharge. Identification maybe required.
A: E-Gift Cards can be purchased on our web site in any denomination ranging from CAD $5 to CAD$100. (Tip: add 13% HST, if you like)
A: If a guest uses his/her Gift Card to pay for something of lesser value than on the certificate, the amount of the purchase will be subtracted and the remaining balance will remain on file for future use.
A: Nakota MediSpa Gift Cards do not expire.
A: Nakota MediSpa Gift Cards and Gift Certificates cannot berefunded orredeemed for cash and must be used as payment for Nakota MediSpa services and products only .
A: The best way to protect your Gift Card is to make an appointment, bring your receipt and have the gift card registered in your name on file at Nakota Spa, along with your email and contact number.
A: Simply have the person who gifted the card to call and present the receipt via email. A quick check will be done to ensure that the gift card has not been redeemed and if everything is ok, your gift certificate will be validated for use. Please register your gift certificate by calling.
A: To check a Gift Card or e-Gift Card balance, simply call from the number you have on file and we will be happy to give you the balance.